Terms and conditions

Object
This contract is a distance contract which aims to define the rights and obligations of the parties in connection with the sale of IPTV products, on the Internet, through our store.

Price
The prices of our products are indicated in Euro all taxes included (VAT and other taxes applicable on the day of the order), unless otherwise indicated. Currency conversion is displayed in Euro when selecting products. All orders regardless of their origins are payable in Euros. Www.itvcast.com reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the price in force at the time of validation of the order. and subject to availability.

Delivery
Dematerialized products are sent almost fastaneously when available and may require up to 24 hours when they are in restocking or ordered on a non-working day.

Secure payment
The buyer, to order on the site www.itvcast.com, can pay by credit card (Carte Bleue, Visa, MasterCard, American Express) or PayPal transfer. Payments by credit card are made through secure transactions provided by our service provider PayPal.

For any information: www.paypal.com

In any case, Digipro reserves the right to refuse any order or any delivery in the following cases:

  • Existing dispute with the Purchaser,
  • Total or partial non-payment of a previous order by the Buyer,
  • Refusal of authorization of payment by bank card from banking organizations.

Privacy Policy & Refund
In accordance with the law relating to computers, files and freedoms of January 6, 1978, personal information relating to users may be subject to automated processing. Digipro reserves the right to collect information on buyers, including by using cookies, and renounces transmitting the information collected to commercial partners. Likewise, users have the right to access and rectify data concerning them, in accordance with the law of January 6, 1978.

Providing services and setting up a new account bring costs to Digipro. Therefore, before paying for the service, be absolutely sure that you want the service, otherwise we cannot cancel or change a service.
You will get a the full refund If you have paid for the service but we couldn’t activate it for you. then you can ask for refund and we will send you the money immediately
We only do the refund if there is a problem from our service part .
If you are new to Digipro and don’t know quality of the service, you can first ask for a 24 Hours Free test account.
In case we activated the service for you and you didn’t like it or you don’t want to have it anymore for any reason
we provide the :
50% refund if you have the premium subscription.
0% refund if you have the basic subscription.
refund = …% * ( total paid – ( fees + period suspended ) )

Our guarantees
Digipro is a subscription provider for IPTV application. Our solutions are compatible with all devices: android tv box, smart tv, smartphone, tablet, computer and many others.

Thanks to several servers and our know-how, we guarantee a stable service, 100% available and 100% fluid.
Experience the emotion with our sports, youth, cinema, VOD and series packages at an unbeatable price.

Today, we are the only ones to offer you a 100% satisfied or refunded offer as well as customer service accessible 18 hours a day, 7 days a week, thus guaranteeing you exceptional service.

Do not hesitate any longer, order your offer or contact us!

Availability
Our products are offered as long as they are visible on the site www.itvcast.com and while stocks last. For products not in stock, our offers are valid subject to availability from our suppliers. In the event that a product is unavailable after placing your order, we will notify you by email. Your order will be automatically canceled and no bank debit will be made.

There is any problem with the service ?.
Please follow those steps :
Disactivate the VPN if you are using it.
Reboot your device.
Reboot the router connection.
You should be using cable connection with the IPTV device .
If the problem still there , contact us on email or Whatsapp , and it will be better if you provide us with a video for the problem , and we will fix it immediately